Was told REI would pay for return with the UPS return label that was sent to me

GetHuman-mindhopp's Returns issue with REI.com from April 2020

Help with my REI.com issue
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You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-mindhopp's own words
The problem: Was told REI would pay for return with the UPS return label that was sent to me

GetHuman-mindhopp did not yet indicate what REI.com should do to make this right.

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REI.com

Returns issue
Reported by GetHuman-mindhopp
Apr 6th, 2020 - a year ago
Fixed
Seen by 3 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-mindhopp started working on this issue
Apr 6th, 2020 6:35pm
GetHuman-mindhopp confirmed the issue is fixed. Hooray!
Apr 9th, 2020 6:42pm

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