Was told REI would pay for return with the UPS return label that was sent to me

GetHuman-mindhopp's Returns issue with REI.com from April 2020

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You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
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The problem: Was told REI would pay for return with the UPS return label that was sent to me

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REI.com

Returns issue
Reported by GetHuman-mindhopp
Apr 6th, 2020 - a year ago
I have an issue with REI.com too
Fixed
Seen by 3 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-mindhopp started working on this issue
Apr 6th, 2020 6:35pm
GetHuman-mindhopp confirmed the issue is fixed. Hooray!
Apr 9th, 2020 6:42pm

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