How Do I Check the Balance on My REI Gift Card?

REI has made advancements since its founding in 1938 since you can find camping gear, equipment for water sports, classes, and more. The outdoors company also offers gift cards for purchase, and you can choose from many designs as well as electronic or physical cards. You can also check its balance in store, online or by phone.

Christian Allen is the editor / author responsible for this content.
Jul 13, 2023

Receiving a gift card is a welcome surprise, especially if if the card is for a favorite store. REI has been in the outdoor experience business since 1938 and has expanded its offerings over the decades. In addition to its merchandise, the company offers gift cards in electronic and physical form. Read on to learn the basics of the REI gift card and how to check the balance on your card.

Terms and Conditions

First, you can depend on REI gift cards to never expire or have fees. You're also not charged any tax when you buy one, but tax may be applied when the gift card is redeemed for a purchase.

The REI Co-op Member Reward also does not allow gift card purchases. If you want to purchase REI classes or day trips, or rentals using a gift card, you'd need to visit a store since the website doesn't permit such transactions. Redeem your gift card for REI adventure travel on the official website or by phone.

It's best to keep your REI gift card in a safe place since the store cannot replace them if lost or stolen. Gift cards cannot be redeemed on prior purchases or exchanges nor on REI's Corporate Group Sales business channel. Purchases of return labels, tickets, and gift cards are also prohibited. You can cash out your gift card if the balance is less than $10.

If you have any questions regarding the terms and conditions, call REI customer service here or visit the official website.

Please also check the terms and conditions regularly in case REI makes a policy update.

Checking Your Balance

No matter if your gift card is electronic or physical, you have three options to check the available balance: Online, by phone, or in store.

Checking online or by phone is the quickest. To check online:

  1. Visit REI.com and click on the More tab, located on the right-hand side and nearest to the sign-in link.
  2. Click on the Gift Cards option in the second column on the pop-up menu.
  3. Next, click on the Check Balance button and enter the gift card number and pin. There's no need to sign in to do this.

To check by phone, call REI customer service and be ready to provide the gift card number and pin when the agent asks.

Finally, you can ash a sales associated to check your gift card balance when visiting an REI store in person.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Check the Balance on My REI Gift Card?

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How to check your REI gift card balance
Ways to check your REI gift card balance
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