Can I return items purchased online at a physical REI store?

Yes, items purchased online can be returned at a physical REI store. REI has a convenient return policy that allows customers the flexibility to return items either through their online platform or by visiting a retail location. When returning an item at a store, it is helpful to bring along the original receipt or packing slip, although REI can often look up your order using the payment method you used. The returned items should typically be in new or gently used condition, adhering to REI's return policy guidelines. This policy extends to both members and non-members of the co-op, allowing everyone to enjoy a hassle-free return experience. For the most current information regarding returns, including any specific limitations or requirements that may be in place, it is always a good idea to check the relevant section on the current REI website.