The time it takes to receive a refund from REI can vary based on the method of payment used and the specific circumstances of the return. Generally, if the return is processed in-store, customers may receive their refund almost immediately. For online returns, once REI receives the returned item, the processing time is typically around five to ten business days.
If the refund is issued back to a credit or debit card, it may take additional time for the financial institution to post the refund to the customer’s account. It is advisable for customers to keep an eye on their transactions during this period. For the most accurate and up-to-date information, visiting the current REI website or checking their returns policy page might provide helpful insights.