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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1629379's own words
We have not yet received a mailing label to send back a defective item. My order number is A*********. We did receive the *nd coat, which the rep promised to have inspected for the zipper problem. The *nd coat still has the zipper that is sticky in *-* places at the top. We are willing to keep the *nd coat in hopes that repeated use will help, but want the reassurance that we can return it if it gets worse!
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