I was contacted by my postmates delivery driver for a Wal-Mart Order* *************. Th...

GetHuman4888347's Problem With an Order issue with Postmates.com from May 2020

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The issue in GetHuman4888347's own words
I was contacted by my postmates delivery driver for a Wal-Mart Order* *************. This order was apparently shown to be cancelled on your end, and the driver was informed and able to confirm with your team. However, this order was not cancelled and Wa-Mart staff was able to work with myself and your driver to confirm this order was still scheduled to be delivered. Your Driver's name was Ellen Browdotsman(?), phone number ***-***-****. I confirmed with Ellen that we still wanted our order delivered and she was extremely helpful and has confirmed that, with my permission, she will still be delivering this order today. I would like to make sure that she is not penalized for the issue caused by your system and that she was a wonderful help through this confusion that it caused. Thanks.

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Postmates.com

Problem With an Order issue
Reported by GetHuman4888347
May 29th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 3782 others
0 customers following this

Timeline

GetHuman4888347 started working on this issue
May 29th, 2020 11:22pm

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