This is the first time (and maybe last time) ordering delivery via Postmates . Since yo...

GetHuman-pangzvan's Refund a Charge issue with from July 2019

Help with my issue
Before contacting them, items GetHuman-pangzvan may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-pangzvan's own words
This is the first time (and maybe last time) ordering delivery via Postmates . Since you are the only delivery service which delivers Shake Shack I decided to sign up. After waiting an hour for my food to arrive I buzz up your delivery person and leave my door open. I hear cursing up the stairwell and go out to it to see what is wrong. Your delivery man literally spilled melted shake all the way from my lobby up to my fourth floor landing. I had to clean up all of the spilled and sticky coffee shake I ordered, AND none of the food "delivered" could be salvaged. Please refund me the total of my order . Elvin P (my postmate) also reeked of weed. He kept saying he didn't realize there was a shake inside. It says there is a shake ordered via Postmates, does it not?

GetHuman-pangzvan did not yet indicate what should do to make this right.

How GetHuman-pangzvan fixed the problem

We are waiting for GetHuman-pangzvan to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common customer problems.
How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Refund a Charge issue
Reported by GetHuman-pangzvan
Jul 12th, 2019 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 42122 others
0 customers following this


GetHuman-pangzvan started working on this issue
Jul 12th, 2019 9:21pm
GetHuman-pangzvan shared this issue with friends on Facebook
Jul 12th, 2019 9:22pm