Hi I'm a Postmate Driver that called the Support Line with some Merchant issues. I was...

GetHuman-brucehug's customer service issue with Postmates.com from May 2019

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Hi I'm a Postmate Driver that called the Support Line with some Merchant issues. I was told that I could do nothing and that the issues would have to be reported by the merchants. I was also told that the rep had no supervisor available to speak with. Here are the issues I presented to her that would make deliveries easier and thus produce better customer service. Mind you this is in the Portland Oregon Metro Area**. McDonald's does not have lunch items available during breakfast hours.**. Panda Express has Coke Products NOT Pepsi. Also I'm almost always sent to the one in Washington Square Mall where there is no parking and exceptionally busy with another Panda Express on Nimbus about a mile away.**. Carl's Jr. in metro area does not have Green Burrito.**. There is a restrarant in the *Scandinavian Center on Oleson*called Broder Soder. It does not accept any delivery platforms.*I bring these issues and hope that it might a lot of us drivers jobs little easier and produce FASTER order to delivery time frames. Thank you.* Sincerely,* Bruce Huguenin

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Postmates.com

Customer service issue
Reported by GetHuman-brucehug
May 8th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 40522 others
0 customers following this
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Timeline

GetHuman-brucehug started working on this issue
May 8th, 2019 10:49pm
GetHuman-brucehug indicated the issue is not fixed yet.
May 10th, 2019 5:32am
GetHuman-brucehug indicated the issue is not fixed yet.
May 10th, 2019 5:34am