Power smoothie aventura took an order friday November **. The order was for * chipotle...

GetHuman-psmooth's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-psmooth's own words
Power smoothie aventura took an order friday November **. The order was for * chipotle wraps with extra cheese, * pbj w blueberries and a power smoothie with multivitamin. The person on the phone confirmed to my person that * was the right order. The order was made. (Note:all of our prices on your system are wrong,and low)*The driver arrived and said the order was only for one wrap, and that our bill was too much, we told him the order had been confirmed, he paid and took it. (We gave him a menu with current prices).* The end client came in two hours later, belligerent, and demanding to be refunded to his card (which we couldnt) and called us liars before throwing part of his order as he left. Despite his actions, I feel he is deserving of an explanation as to how his small order became a $*** affair that he clearly wasn't happy with. My number is ********** (Matt) please call me.

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Postmates.com

Customer service issue
Reported by GetHuman-psmooth
Nov 30th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 19239 others
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Timeline

GetHuman-psmooth started working on this issue
Nov 30th, 2018 10:46pm