Hi,**My name is Plamen Angelov and I'm a Postmates driver. *When I have order from Chil...

GetHuman-pangelo's customer service issue with Postmates.com from November 2018

19091 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-pangelo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pangelo's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pangelo will want to follow the link below to head to their help center. We will check on GetHuman-pangelo later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-pangelo may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-pangelo's own words
Hi,**My name is Plamen Angelov and I'm a Postmates driver. *When I have order from Chili's to deliver, there is always, but really ALWAYS a problem with them! *I'm not supposed to know every restaurant menu in tiny details. I get the information from the Postmates app. If there is a combo or specific menu, they should know what to put inside, right? I'm not their team member, but yours! When they forget to put some part of a menu or combo in the bag, I'm the person who meets the customer and return back to them. They do not pay me this waisted time, you too! Even, you are sending me reminders that I have to complete my delivery!*I don't like their service at all. I have to wait every time *** minutes for every order. They have ** people there shuttling in the to go section and no job done. The are very, very slowly and I don't know why!*I do not recommend this restaurant to my friends. *Today I had forgotten chips for one of my deliveries, customer insisted that there is a chips in the Combo and I returned back to Chilli's to take it and deliver again. Who is going to pay this to me?
GetHuman-pangelo did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-pangelo fixed the problem
We are waiting for GetHuman-pangelo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pangelo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pangelo
Nov 30th, 2018 - 6 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 19091 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pangelo started working on this issue
Nov 30th, 2018 1:17am