Good evening, *I signed up and created a profile some time in November or December...

GetHuman-althedra's Can't Login issue with Plentyoffish from March 2021

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The issue in GetHuman-althedra's own words
Good evening, *I signed up and created a profile some time in November or December ****. I used a valid email address and created a password for the account. I tried to login many times and I kept getting a message that I needed to complete the questionnaire or acct. setup.*I did not try again until this evening ********** *I used the email and password I had created prior and it did not recognize one or the other or both?? *I followed prompts for 'forgot password' but never received anything into my email acct. I checked spam, etc.*Lastly. I want to confirm whether or not there is any affiliation between POF and either Match.com or OurTime.com**Thanks in advance!!

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Plentyoffish

Can't Login issue
Reported by GetHuman-althedra
Mar 13th, 2021 - 5 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 7705 others
0 customers following this

Timeline

GetHuman-althedra started working on this issue
Mar 13th 1:27am
GetHuman-althedra indicated the issue is not fixed yet.
Mar 14th 5:00pm