In a nutshell: How to cancel your automatic renewal with Plenty of Fish depends on where you signed up for the service. If you purchased the service via the App Store, use your Apple device to cancel your subscription and stop auto renewal. If you signed up via Google Play, go to Google to stop the service. After cancellation, you can still use the services until the end of your subscription period. Are you planning to cancel your subscription with Plenty of Fish and stop auto-renewal? Read this article for the step-by-step instructions on canceling your service.
How to cancel your automatic renewal with Plenty of Fish depends on where you signed up for the service. If you purchased the service via the App Store, use your Apple device to cancel your subscription and stop auto renewal. If you signed up via Google Play, go to Google to stop the service. After cancellation, you can still use the services until the end of your subscription period. Are you planning to cancel your subscription with Plenty of Fish and stop auto-renewal? Read this article for the step-by-step instructions on canceling your service.
If you purchased a Plenty of Fish subscription via the website, sign in to your account and cancel the subscription there.
Once the subscription is canceled, you will no longer be charged for the next billing period. If you have any billing issues, consider also submitting a request, but only use the email address associated with your account. To submit a request, follow the next step.
Just fill out the form and submit your request. Wait for a Plenty of Fish staff member to get back in touch with you regarding your inquiry, issue, or request. As mentioned, ensure you only use the email address associated with your Plenty of Fish account. We recommend including documentation to get a favorable resolution from Plenty of Fish. For example, if you were charged incorrectly, ensure you also take a screenshot of the transaction.
If you signed up with Plenty of Fish via Google or the App Store, use the steps below.
It's the same process for Google Play. Tap on your profile, then Payments and Subscriptions, and look for Plenty of Fish. Just tap Cancel Subscription to cancel the subscription and stop the automatic renewal of your account.
If you wish to delete your account after canceling your subscription, log in to the website and go to Settings, then tap Delete Account. Follow the on-screen instructions to successfully delete your Plenty of Fish account. Note that once an account is deleted, you will need to create another account with Plenty of Fish if you wish to use their services again in the future.
Unlike other companies, Plenty of Fish renews their membership exactly a month after you paid for it. For example, if you signed up on January 16, the next bill would be on February 16. If you opted for the one-week membership, you will be charged exactly 7 days after the start date. This means you can still cancel your membership a day before the new billing cycle starts. If you were still billed even after canceling your service, do not hesitate to get in touch with Customer Support ASAP.
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