The question we are asked most often is about how to talk to Plentyoffish customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How much will it cost to send messages and to read their replies? Thanks
Messaging on Plentyoffish is free for all users. You can send messages and read replies without any cost. Enjoy connecting with others without worrying about fees!
Asked Jan 28, 2025 5:17 AM
Not getting emails to reset my account
If you are not receiving emails to reset your account, please check your spam or junk folder, as emails may sometimes end up there. Ensure that you entered the correct email address associated with your Plentyoffish account. Additionally, make sure that your email account is functioning properly and is not blocking emails from Plentyoffish. If the issue persists, there is a link to the most up-to-date contact information right here on this page for further assistance.
Asked Jan 26, 2025 9:03 PM
My Account has The Wrong Age !!!!
We're sorry for the inconvenience you're encountering. Unfortunately, once an age has been entered during account creation on Plentyoffish, it cannot be manually changed due to security and authenticity reasons. If your age is incorrect, you'll need to delete your current account and create a new one with the correct information. Please ensure you use accurate details to enjoy a smooth user experience.
Asked May 6, 2024 6:04 PM
How do I get matches from people younger than me? I get matches exclusively my age (48) and older. I’m not looking for 18 year olds , but early to mid 30s is more what I had in mind
You can adjust your match preferences in your account settings. Go to "Edit Profile", then select the "My City" or "Search" option. From there, you'll be able to adjust the age range filter for matches. Remember, it's important to respect age preferences of others. If someone has indicated they're not interested in dating someone in their 40s, their profile will not be available for you to message, and vice versa. Please respect these boundaries and communicate responsibly.
Asked May 3, 2024 9:41 AM
I cannot enter my phone number to finish setting up my account
If you're having trouble entering your phone number during the setup process, make sure you are entering a valid number that can receive SMS texts. Do not include dashes or spaces while inputting your phone number. If you're still facing difficulties after ensuring these steps, it's possible that you may be experiencing technical issues on the site or the app. Clear your cache, ensure your app or browser is up-to-date, and try again. However, if the problem persists, it could be an issue on Plentyoffish's end and you'll need to wait until it's resolved.
Asked Apr 30, 2024 2:12 PM
Help me with my Plentyoffish customer service issue
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