How Do I Cancel Auto Renewal with Plenty of Fish?

Canceling Plenty of Fish auto-renewal is simple. You simply need to find the option 'Menu' after logging in to your account. Toggle the auto-renewal button to 'Off' to cancel the option. If you experience any challenges, you may seek support from the customer service team. You may contact them on the phone, email, or the help forum.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

If you no longer need auto-renewal on your Plenty of Fish subscription, you can cancel it. Follow these steps to complete the cancelation process:

1. Log in to your account using your username and password

2. Once you have logged in to your account, find the 'Menu' option and check under subscription menu details

3. Use the toggle to turn auto-renewal on or off

If you wish to cancel auto-renewal with Plenty of Fish, you must do it before the renewal date is due. If you wait too long to cancel, the cancelation won't be effective. The auto-renewal cancelation option is available for all users. You can cancel whenever you wish.

How to Stop Plenty of Fish from Charging You

Your Plenty of Fish subscription is charged at the end of every month. If you wish to take any action, you must do it before the date of renewal. You will be charged if you cancel auto-renewal on the date of subscription. If you are still charged after canceling your subscription, you should contact the customer service team for help.

If you are not sure that you wish to stop using Plenty of Fish, contact the customer service team for help with the issues you are experiencing. Follow these steps to delete your account.

1. Log in to your account

2. After logging in, click 'help' at the top of your screen

3. You can view a list of options on the left of your screen

4. Click 'Remove Profile' and then the link under 'Delete your Plenty of Fish' profile

5. After deleting your account, you no longer need to worry about auto-renewal.

Plenty of Fish may delete your account if you send rude or inappropriate messages to other users. If other users block you often for sending them inappropriate content, your account will be deleted. The site does not tolerate racism, sexual discrimination, discrimination based on disability, and any other form of discrimination.

Getting a Plenty of Fish Refund

You might request a refund from Plenty of Fish if you were charged even though you canceled your subscription. The best way to get a refund is by contacting the customer service team. Send them a letter with the details of your wish to cancel your agreement

If you can no longer access your account, use the recovery tool to gain access back to your account. Without your username or password, it is impossible to change anything. You can't turn the auto-renew option off.

Contacting the Support Team

The best way to contact Plenty of Fish is on the phone. It is the most convenient support option and the only way to speak directly with an agent. When speaking with a customer service agent, they will help you find the most appropriate solution.

Plenty of Fish offers email support when you don't need to speak directly with an agent. Send them a brief email detailing the type of support you hope to receive, and they will get back to you with a response fast.

The help forum covers lots of topics and reminders that may answer your questions. Consider referring to it before speaking directly with the customer service agents.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Cancel Auto Renewal with Plenty of Fish?

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