No, I have yet to be helped by POF. I am still not able to verify my account because I...

GetHuman-finalsol's customer service issue with Plentyoffish from November 2019

Help with my Plentyoffish issue
The issue in GetHuman-finalsol's own words
No, I have yet to be helped by POF. I am still not able to verify my account because I do not have a cell phone with the ability to text. I informed POF per your suggestion. They responded to me by saying that they would manually verify my account as of yesterday. I am still waiting.

GetHuman-finalsol did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-finalsol fixed the problem
I am pleased to say that POF contacted me by E-mail. They said that they were able to manually verify my account and that I can use my account again. I went to the site and I conclude that I am now being permitted to use the POF site again.
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Plentyoffish

Customer service issue
Reported by GetHuman-finalsol
Nov 20th, 2019 - a year ago
Fixed
GetHuman-finalsol shared how to fix
Seen by 6 customers so far
Similar issue to 12376 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman-finalsol started working on this issue
Nov 20th, 2019 7:49pm
GetHuman-finalsol confirmed the issue is fixed. Hooray!
Nov 21st, 2019 9:18pm