I did not want the upgraded service any longer. There was an option on the site to exte...

GetHuman-waldmans's customer service issue with Plentyoffish from February 2019

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The issue in GetHuman-waldmans's own words
I did not want the upgraded service any longer. There was an option on the site to extend the upgrade. I didn't click it. They charged my card anyway. What's the point of that option then? I couldn't figure out how to just have the basic service. In error I deleted the account. So now I'm being charged $** for absolutely nothing. I want my money refunded and want to go back to my basic account. The email account I had was *****@***.com.
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Customer service issue
Reported by GetHuman-waldmans
Feb 16th, 2019 - 9 mos ago
I have an issue with Plentyoffish too
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Seen by 2 customers so far
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GetHuman-waldmans started working on this issue
Feb 16th 5:56pm