I had the free trial for POF and had stopped using it a long time ago,and in Nov...
GetHuman2032519's customer service issue with Plentyoffish from January 2019
Help with my Plentyoffish issue
First: share to improve GetHuman2032519's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Plentyoffish help.
Before contacting them, items GetHuman2032519 may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman2032519's own words
I had the free trial for POF and had stopped using it a long time ago,and in Nov. **** my TAB bank card was compromised and when I got the new card ,your company had charged $**.** to my account. I could not have authorized this transaction because I was in Houston at the time for a whole month and my card was in Melbourne Arkansas. Plus I had gone through * upgrades on my cell phones since the last time I even had the app on my phone. I have been trying to go through TAB, but they said I needed to contact you to resolve this issue. Please help me get my money back, it was an unauthorized charge. Thank you Cole Jones
GetHuman2032519 did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman2032519 fixed the problem
We are waiting for GetHuman2032519 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.