I set up an account (sksg - username). I had Google Chrome set to remember the password...
GetHuman1906942's customer service issue with Plentyoffish from January 2019
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The issue in GetHuman1906942's own words
I set up an account (sksg - username). I had Google Chrome set to remember the password but I also wrote it down. I left the site, came back later, and after trying to log in got the "username or password incorrect" message. I followed the directions to reset, did so, then immediately tried to log in with the reset password and got the same message. The same thing is happening when using my phone and web, my phone and the app, and my computer and web. I have checked, re-checked, and triple checked that I am putting in the correct password but after multiple attempts to reset and get back in I'm still getting "username or password incorrect" - it simply cannot be as I am immediately trying to login after resetting. Can you please help?
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