I have been logged out of my pof account. I am not receiving reset passwords despite ad...
GetHuman1635277's customer service issue with Plentyoffish from November 2018
Help with my Plentyoffish issue
The issue in GetHuman1635277's own words
I have been logged out of my pof account. I am not receiving reset passwords despite adding pof email address to my address book as recommended and I have checked my spam folder. I am worried that my account may have been hacked. Please help me to log back in!
GetHuman1635277 did not yet indicate what Plentyoffish should do to make this right.
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How GetHuman1635277 fixed the problem
I emailed pof customer services and they replied (a few days later!) They apologised as my account had apparently been mistakenly deleted by them. They advised me that I can now set up a new profile, however I decided not to as I'm using a different site now instead.
Please help with my Plentyoffish issue
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