Cant send new messages, even to mutual matches

GetHuman1581368's customer service issue with Plentyoffish from November 2018

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The issue in GetHuman1581368's own words
The problem: Cant send new messages, even to mutual matches
GetHuman1581368 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman1581368
Nov 18th, 2018 - 24d ago
I have an issue with Plentyoffish too
Not resolved
Seen by 2 customers so far
Similar issue to 21956 others
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Timeline
GetHuman1581368 started working on this issue
Nov 18th 6:35am