Support ID: ******************** What does this mean? I just started getting this w...

GetHuman1219084's customer service issue with Plentyoffish from September 2018

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The issue in GetHuman1219084's own words
Support ID: ******************** What does this mean? I just started getting this when I signed on to POF. I have been on the site for * years and I never sign out so my info is absolutely not inaccurate. Is this a maintenance issue that I've just never seen before?
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Customer service issue
Reported by GetHuman1219084
Sep 27th, 2018 - 2 mons ago
I have an issue with Plentyoffish too
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Seen by 1 customer so far
Similar issue to 15249 others
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GetHuman1219084 started working on this issue
Sep 27th 6:55pm