I have made an account and I am now unable to get onto my account, I have been trying s...

GetHuman-pbrockle's customer service issue with Plentyoffish from September 2018

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The issue in GetHuman-pbrockle's own words
I have made an account and I am now unable to get onto my account, I have been trying since yesterday evening. It keeps telling me my log in details are incorrect which I know they are correct. I've tried clicking the forgotten password link several times and have not received and email to reset my password for any of these attempts.*I managed to get into my account by 're inputting all my information as if I was making a new profile and all my messages and notifications have gone. I then could not log in again. **I made a new account with a different email address and have the exact same problem.
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Plentyoffish

Customer service issue
Reported by GetHuman-pbrockle
Sep 18th, 2018 - 6 mons ago
I have an issue with Plentyoffish too
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Seen by 4 customers so far
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Timeline
GetHuman-pbrockle started working on this issue
Sep 18th, 2018 5:38pm