They say the issue is fixed, but it isn’t! GIVE ME A REFUND

GetHuman-mwolfor's customer service issue with Plentyoffish from September 2018

43 views | 13210 similar | 0 following
Help with my Plentyoffish issue
GetHuman-mwolfor's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mwolfor will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mwolfor can let us know if they help or not.
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The issue in GetHuman-mwolfor's own words
I’m trying to get a refund for accidentally purchasing an upgrade that I didn’t want ... Hello, *My name is Meagan Wolford and I accidentally upgraded my account. My phone has fingerprint detection and I hit my home button to close the app and purchased the upgrade. I do not wish to be an upgraded member, and I would like a refund. **I want them to give me a refun. I do not wish to be an upgraded member. If the situation is not fixed I will be livid.
They are not helpful. You can cancel a subscription but not get a refund.
I want them to give me a refund
I have been a member since March ****
I’ve read the customer service page and it does not help.
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Plentyoffish

Upgraded membership
Customer service issue
Reported by GetHuman-mwolfor
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 43 customers so far
Similar issue to 13210 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman-mwolfor started working on this issue
Sep 14th, 2018 11:49pm
GetHuman-mwolfor indicated the issue is not fixed yet.
Sep 15th, 2018 12:16am

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