I was charged **.** POF on ******* for a transaction I never made nor authorized to be...

GetHuman-clifty's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman-clifty's own words
Get refund fir transaction never made. ... I was charged **.** POF on ******* for a transaction I never made nor authorized to be made. It states here that problem was fixed but it has not fixed. ***********. This needs to be resolved and I want my money refunded. Let me know if any other information is needed.
Can it contact company by phone. Just get a recording.
Full refund credited to my account.
I don’t understand why this question is deemed pertinent to situation.
I have tried to contact company by phone with no results. Number privided just gives a recording.
I have an issue with Plentyoffish too
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Plentyoffish

Customer service issue
Reported by GetHuman-clifty
Aug 28th, 2018 - 3 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 9 customers so far
Similar issue to 9924 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-clifty started working on this issue
Aug 28th 10:19am
GetHuman-clifty indicated the issue is not fixed yet.
Aug 28th 10:19am
GetHuman-clifty indicated the issue is not fixed yet.
Aug 28th 10:25am