I paid for a year plan. I already checked the box not to continue my subscription, but...

GetHuman-masonful's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman-masonful's own words
I paid for a year plan. I already checked the box not to continue my subscription, but every time i try to manage my account to stop making payments, I'm forced to go into Apple Music and nothing else comes up.*I want to stop making payments to POF for upgraded membership. It was a mistake. I don't need to be refunded what I already have paid, but I CANNOT keep making payments. I want to cancel my payment plan.
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Plentyoffish

Customer service issue
Reported by GetHuman-masonful
Aug 13th, 2018 - 7 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 25 customers so far
Similar issue to 7918 others
0 customers following this
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Timeline
GetHuman-masonful started working on this issue
Aug 13th, 2018 5:30pm
GetHuman-masonful indicated the issue is not fixed yet.
Aug 15th, 2018 12:48am
GetHuman-masonful indicated the issue is not fixed yet.
Aug 15th, 2018 12:48am
GetHuman-masonful indicated the issue is not fixed yet.
Aug 15th, 2018 12:48am