Hello there, I would love to use your product and I've setup my profile and password, b...

GetHuman-detynkow's customer service issue with Plentyoffish from July 2018

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Help with my Plentyoffish issue
GetHuman-detynkow's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-detynkow will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-detynkow can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Plentyoffish has better answers for you: Plentyoffish Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-detynkow's own words
Hello there, I would love to use your product and I've setup my profile and password, but everytime I enter it is tells me it is invalid. So I try the password recovery with my email but not email comes through, even after checking and disabling all the spam*junk mail options. I would be very comfortable with being given a profile that does work and I can simply edit in all my information.*Thank you for your consideration.
GetHuman-detynkow did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman-detynkow
Jul 2nd, 2018 - a yr ago
I have an issue with Plentyoffish too
Fixed
Seen by 3 customers so far
Similar issue to 3501 others
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-detynkow started working on this issue
Jul 2nd, 2018 3:42pm
GetHuman-detynkow indicated the issue is not fixed yet.
Jul 2nd, 2018 5:02pm
GetHuman-detynkow indicated the issue is not fixed yet.
Jul 3rd, 2018 6:05pm