i have an open claim because they sent me the wrong item. It took them over * months to...

GetHuman5254562's customer service issue with PayPal from September 2020

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The issue in GetHuman5254562's own words
i have an open claim because they sent me the wrong item. It took them over * months to respond to paypay after not responding to my requests at all. I must now return the unwanted item and pay shipping to china. This is not fair. Also, i cant even read the return address because it is in symbols in chinese. How can i return an item like that? Why must i pay for their mistake and why do i get a week to return to a unreadable address and they got over * months. I just want my money back. I will return the item they give me if i get a paid return label. Please help

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PayPal

Customer service issue
Reported by GetHuman5254562
Sep 11th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 35331 others
0 customers following this

Timeline

GetHuman5254562 started working on this issue
Sep 11th, 2020 7:07pm