i have an open claim because they sent me the wrong item. It took them over * months to...

GetHuman5254562's customer service issue with PayPal from September 2020

Help with my PayPal issue
First: share to improve GetHuman5254562's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5254562 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman5254562's own words
i have an open claim because they sent me the wrong item. It took them over * months to respond to paypay after not responding to my requests at all. I must now return the unwanted item and pay shipping to china. This is not fair. Also, i cant even read the return address because it is in symbols in chinese. How can i return an item like that? Why must i pay for their mistake and why do i get a week to return to a unreadable address and they got over * months. I just want my money back. I will return the item they give me if i get a paid return label. Please help

GetHuman5254562 did not yet indicate what PayPal should do to make this right.

How GetHuman5254562 fixed the problem

We are waiting for GetHuman5254562 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5254562
Sep 11th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 35331 others
0 customers following this


GetHuman5254562 started working on this issue
Sep 11th, 2020 7:07pm