How do I remove the limitation on my PayPal account?

In a nutshell: Having a limited PayPal account can restrict actions like sending or withdrawing money, which can be frustrating. Steps to lift the limitation include checking the Resolution Center for required actions, completing necessary steps, waiting for review,


When your PayPal account is limited, there are certain actions you can't perform. Sending or withdrawing money may be restricted. Having a limited PayPal account can be frustrating. PayPal will request that you complete specific steps to lift this limitation. Read more to learn the steps you can take to remove the limitation on my PayPal account.

Check Your Resolution Center

You can find the PayPal resolution center by clicking the bell icon at the top of your Dashboard. You'll find more information about why your account is limited and what steps you need to take to resolve it.

How do I remove the limitation on my PayPal account? (Step 1)

Complete the Required Steps

You'll see a list of actions you need to complete to remove the limitation on your account in the resolution center. Follow these steps carefully and provide any necessary documents or information.

How do I remove the limitation on my PayPal account? (Step 2)

Wait for Review

PayPal will review your account after you complete the necessary steps. This review is necessary to ensure the security of your account and the PayPal system. The time it takes to resolve the limitation depends on the complexity of your case.

Check Your Email

Monitor your email inbox because PayPal may contact you for additional information or clarification during the review process. If you receive an email asking for more information, make sure to respond promptly and provide the requested details.

Get in Touch With PayPal Customer Support

You can reach PayPal customer support to find out why it limits your account and how to resolve it. PayPal may ask for more information or documents to confirm your identity and address any issues.

How do I remove the limitation on my PayPal account? (Step 5)

Appeal the Limitation

To appeal your PayPal account limitation, send a request to PayPal support if you believe the limitation is a mistake or your account is unfairly restricted. Clearly explain why PayPal should lift it and include any pertinent evidence or documents.

How do I remove the limitation on my PayPal account? (Step 6)


PayPal puts limits on accounts to tell you if there might be problems. These could be from one questionable payment or having problems often. Even if it's not your fault, PayPal might limit what you can do to stop things from getting worse. The time it takes to remove account limitations can change based on the problem. To speed things up, send the requested information as soon as you can. After you do, PayPal will reply in three business days or less with what to do next.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How do I remove the limitation on my PayPal account?

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