Stripe Customer Service

Answers to Common Problems

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Stripe.
As for contacting Stripe, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

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Click below to show 1 more questions, answers, and complete guides to common Stripe customer support problems.

Recent reasons customers contacted Stripe:

Credit card used for this order has been *canceled due to questions and I was issued a...
My account was closed stating I did not meet the terms of service. They held $***.** in...
I provided everything what they asked me I don't know why my payouts is not started
My clients money has been refunded right before shipping. It will cause a lot of damage...
**** **** **** *** **** *** ***** ******* ***** ***** ***** ***** ******** *******
My account was closed saying my business isn’t supported. I’ve had money tied up and fr...
I need the exact mileage for my taxes that was done
A merchant that uses Stripe was reported with * fraudulent transactions in error. Ho...
A merchant that uses Stripe issued a refund to me for a charge to my bank account. That...
I'm trying to shop with ZIP and I can't get verified BECAUSE stripe is trying to verify...

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Does GetHuman work with Stripe?

GetHuman does not work with Stripe's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Stripe at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Stripe's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Stripe at a Glance

Stripe has no phone number
Stripe has 1 chat optionBEST
Stripe has no customer email
Stripe has 1 help forum
Stripe has 1 twitter handle
Stripe has no facebook page
Stripe Phone Number and Contact Information

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