Hello,*My name is Zohreh Granfar. I have had a PP account for many years without any pr...

GetHuman-zgranfar's Account Access issue with PayPal from July 2020

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Before contacting them, items GetHuman-zgranfar may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-zgranfar's own words
Hello,*My name is Zohreh Granfar. I have had a PP account for many years without any problems. Recently, my phone number has changed from ***-***-**** to ***-***-****.*I tried logging in and even changed my password, and even responded correctly to the security questions, and then when I try to log in, each time they ask for the code that is sent to my *** ***-**** number which I no longer have access to. I have received some money.*CAN YOU HELP ME???*Thank you in advance

GetHuman-zgranfar did not yet indicate what PayPal should do to make this right.

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Account Access issue
Reported by GetHuman-zgranfar
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 28475 others
0 customers following this

Timeline

GetHuman-zgranfar started working on this issue
Jul 9th 2:09am