I paid $****.** via PayPal to a eLady for a watch. ELady is a reputable seller based i...

GetHuman4927240's customer service issue with PayPal from June 2020

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The issue in GetHuman4927240's own words
I paid $****.** via PayPal to a eLady for a watch. ELady is a reputable seller based in Japan. They sell high end watches and handbags. They have a ** day return policy (no questions asked). I received the item this past Friday, June *th. Upon looking at the watch, I noticed that there were some scratches on the glass crystal. The description of the item on their website stated that there were no scratches on the glass. I have emailed the vendor requesting return instructions a few days ago but have not heard back yet. I followed up with another email last night. If they do not reply in another day or two I would like to file a claim. Please advise. **Thank you.

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PayPal

Customer service issue
Reported by GetHuman4927240
Jun 8th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 26521 others
0 customers following this

Timeline

GetHuman4927240 started working on this issue
Jun 8th 6:04pm