I have an account******@***.com**I cannot login because all my other details changed ex...

GetHuman-jjrie's customer service issue with PayPal from March 2020

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The issue in GetHuman-jjrie's own words
I have an account******@***.com**I cannot login because all my other details changed except my email. so I cannot get into my account to update all my details. The phone number is old, I cannot remember my password, and it keeps telling me my security question answers are wrong.*I'm in South Africa and do not use my account that regularly. Please can someone help me or must I now create a brand new email address just to use PayPal. - Can't be.

GetHuman-jjrie did not yet indicate what PayPal should do to make this right.

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Customer service issue
Reported by GetHuman-jjrie
Mar 2nd, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 16891 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman-jjrie started working on this issue
Mar 2nd, 2020 12:01pm
GetHuman-jjrie indicated the issue is not fixed yet.
Mar 5th, 2020 12:10pm

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