I have an account******@***.com**I cannot login because all my other details changed ex...

GetHuman-jjrie's customer service issue with PayPal from March 2020

Help with my PayPal issue
First: share to improve GetHuman-jjrie's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-jjrie's own words
I have an account******@***.com**I cannot login because all my other details changed except my email. so I cannot get into my account to update all my details. The phone number is old, I cannot remember my password, and it keeps telling me my security question answers are wrong.*I'm in South Africa and do not use my account that regularly. Please can someone help me or must I now create a brand new email address just to use PayPal. - Can't be.

GetHuman-jjrie did not yet indicate what PayPal should do to make this right.

How GetHuman-jjrie fixed the problem

We are waiting for GetHuman-jjrie to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman-jjrie
Mar 2nd, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 16891 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-jjrie started working on this issue
Mar 2nd, 2020 12:01pm
GetHuman-jjrie indicated the issue is not fixed yet.
Mar 5th, 2020 12:10pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians