Cannot access my PayPal account for payment.

GetHuman3803323's customer service issue with PayPal from October 2019

Help with my PayPal issue
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Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman3803323's own words
I was trying to donate to Act Blue for Bernie Sanders for President of the United States! ... My online bank account with U.S. Bank was hacked about two months ago. I need to update my billing information. However, you still have Barbara White as my name and it has been Barbara Gianna for seven years.
When I try to make a donation, I am not able to do so.
Allow me to enter my new bank credit card and*or my checking account.
I have been with PayPal for at least three to four years.
I have tried calling PayPal at least four times. No one ever picks up the phone. When I try using the robot to call me back, no one ever calls me back. This is the worst customer service experience I have had in a long time. Very disappointed.
How GetHuman3803323 fixed the problem

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PayPal

PayPal
Customer service issue
Reported by GetHuman3803323
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 55718 others
0 customers following this

Timeline

GetHuman3803323 started working on this issue
Oct 21st, 2019 3:19pm
GetHuman3803323 indicated the issue is not fixed yet.
Oct 21st, 2019 7:35pm

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