This is ludicrous.*I uploaded my DL to you twice and was told the limitation would be r...

GetHuman-phileci's customer service issue with PayPal from February 2019

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The issue in GetHuman-phileci's own words
This is ludicrous.*I uploaded my DL to you twice and was told the limitation would be removed from my account.*It has now been over a week and I do not have access to monies sent to me.**You have my social security number as a sole proprietorship business.*You have my bank information for my checking account and my MasterCard debit card number with that same banking institution that has been confirmed with monies both going into and out of my account to and from paypal. I also have a paypal debit card with you that is also no longer accessible.**I have $***.** in my account and I need the limitations lifted from this account and access to my funds made available to me immediately. I have called over * times on this matter with each time being told that the limitation would be lifted by the back-office team at one point within ** hours, another in * hours, that they would not be released until my account was verified by submitting my drivers license for a second time, which I have done and now most recently **-** hours.**The reason given on your webpage fore limiting my account and thereby preventing me access to my funds was, "We noticed that you provided incomplete identity information while setting up your account. To keep your account secure." This is obviously a complete sham as per the information provided above as well as my submitting my Drivers License, twice now to provide complete identity information as requested.**Limiting "certain features of my account" that include access to my funds is completely unacceptable, and following my resubmitting of my Drivers license for identity information and the already performed account security procedures taken care of when I linked and verified my banking information with you constitutes Fraud on your part, with respect to your reasoning and rational given for limiting access (your fancy way of saying, withholding my funds from me without proper justification) to funds that belong to me.**Your wanting "proof of fulfillment" as an added caveat before removing the limitations on my account, within minutes of when the funds even arrived in my account, which has ABSOLUTELY Nothing to do with "incomplete identity information" nor in "keeping my account secure" is not only asinine request, but an impossible one, leaving you the ability to again, Fraudulently, hold MY FUNDS indefinitely, as there is no way one could show proof of fulfillment within minutes of when funds are received. In order to do so, one would have to GUESS *-* days in advance what funds might be coming in and from who and for what in order to complete the fulfillment process prior to funds one would have no idea were even coming in, and again from who and for what, in order to prevent a Limitation (keeping one's arriving funds) being placed on ones account.**Not only that, but if proof of fulfillment were able to be made for funds received over the previous few days, one would have to just HOPE that no additional funds came in during the **-** hour review period I'm told you take to lift the limitation. As any new funds coming in during that phase would constitute and once again avail you of your Fraudulent Account Limiting Sham, to keep hold all one's funds again, until now New proof of fulfillment for those Most Recent funds were provided and proceeded through your **-** hour review process, during which of course, new additional funds come in, and the cycle repeats indefinitely, with you continuing to abscond with and utilize the funds from the numerous accounts you classify with Limited Access, while you use these funds for Interest and Investments as if they belonged to you, realizing that you have set up a rather sophisticated, yet not too difficult to discern for its Fraudulent Ponsie Scheme nature and mechanisms, which offer you complete discretion as to if or when you decide to remove anyone's account Limitations, by means, among others, as detailed above.**Once again, I Request IMMEDIATE Removal of Any Limitations on my Account or Availability of My Funds, and prompt email notification upon completion of doing so. If this means terminating my account, so be it.**If this is not resolved WITHOUT DELAY, resulting in the promp limitation removed from my account and making my funds available to me, I will be contacting, and including This Letter to my Congressmen and the Attorney Generals in both Wisconsin and South Carolina, PayPal CEO Daniel Schulman, the CEO of Bancorp Bank, my attorney, as well as posting it to and their ** million viewers, ***** and their *.** million viewers, and among others.**Philip
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Customer service issue
Reported by GetHuman-phileci
Feb 17th, 2019 - 8 mons ago
I have an issue with PayPal too
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Feb 17th 10:09am