Hi,**I have had refunds via PayPal for all the items purchased on eBay except for one w...

GetHuman-markleib's customer service issue with PayPal from December 2018

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The issue in GetHuman-markleib's own words
Hi,**I have had refunds via PayPal for all the items purchased on eBay except for one which I will contact you in the future about.**This message relates to the refund of one particular item. This item was purchased on eBay on the ** September **** and the price paid was ZAR **,***.** through PayPal which at that date was equivalent to $*** (for item * ***********). Here the exchange rate at that time was *$ * ZAR **.*****The PayPal transaction relating to the refund is: *HJ***********R. Here you will be able to see that the refund made was ZAR **,***.** on the ** November **** and the exchange rate applied was *$ * ZAR **.***.**So in essence there is a difference (a loss to myself) of ZAR ****.** between purchase and refund.**Now for all other refunds from PayPal (the other four that have been given for items purchased from same seller: item * ************, item * ************, item * ************ and item * ************ purchased through eBay) the purchase price in ZAR matches the refund price exactly which is to be expected. It is important to understand that these refunds were made before and after the refund for item * ***********.**Clearly there has been a mistake here and I ask you here to correct this. Your assistance would be much appreciated.**Many thanks,**Mark Leibowitz
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Customer service issue
Reported by GetHuman-markleib
Dec 5th, 2018 - 2 mons ago
I have an issue with PayPal too
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GetHuman-markleib started working on this issue
Dec 5th, 2018 10:48am