Somehow eBay sent my payment for an item that a customer purchased from me to the wrong...

GetHuman1685252's customer service issue with PayPal from December 2018

6 views
 | 
23604 similar
 | 
0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman1685252 to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1685252's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman1685252's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1685252 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman1685252's own words
Somehow eBay sent my payment for an item that a customer purchased from me to the wrong email address that I do not own or have access to.. I've sold other items and their payment has arrived fine in my PayPal account but for some reason this one is different. When I called eBay to make sure they have my correct email address on my eBay profile they said they did and it would not happen like that again. The only way I can get my money at this point is if I cancel that person sale on eBay. I'm hoping you guys can help me and I can't avoid that.
GetHuman1685252 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman1685252 fixed the problem
We are waiting for GetHuman1685252 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid
Follow this issue
See how GetHuman1685252 fixes it.
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman1685252
Dec 4th, 2018 - a mon ago
I have an issue with PayPal too
Not resolved
Seen by 6 customers so far
Similar issue to 23604 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1685252 started working on this issue
Dec 4th, 2018 3:28am