I am trying to get my money back for an item I purchased on my credit card and the char...

GetHuman1679864's customer service issue with PayPal from December 2018

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The issue in GetHuman1679864's own words
I am trying to get my money back for an item I purchased on my credit card and the charge came back stating the vendors name and saying they used paypal. I did not receive the item. I did not have a paypal account at that time. Their company was taken over by someone else. They state they want to send me my money back but cannot because the paypal account was under another name. Can they send the money to my new paypal account through their paypal account.
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PayPal

Customer service issue
Reported by GetHuman1679864
Dec 3rd, 2018 - 2 mons ago
I have an issue with PayPal too
Not resolved
Seen by 1 customer so far
Similar issue to 23485 others
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Timeline
GetHuman1679864 started working on this issue
Dec 3rd, 2018 4:31pm