we ordered a chainsaw on ebay for ***.**, it was not as described and broke after a hal...

GetHuman1468653's customer service issue with PayPal from November 2018

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The issue in GetHuman1468653's own words
we ordered a chainsaw on ebay for ***.**, it was not as described and broke after a half hour use. We had to return this by Nov *th for a refund. We had to ship USPS priority to get it there on time, It cost us **.** to ship this back. The company is TopSeries USA, and it was made in China we found out after we received it. We had to ship this to Kentucky. the pull cord was made of regular rope, and it broke after a *** hour.we live in the mountains so our shipping choice is USPS it cost us **.** to ship this back to them, they had to receive it Nov *th, this is a horrible company and ebay does not stand behind their products. I want our **.** refunded or at least half of it......Debra Barz
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PayPal

Customer service issue
Reported by GetHuman1468653
Nov 2nd, 2018 - a mon ago
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Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1468653 started working on this issue
Nov 2nd 2:31am