I was charged $***.** thru paypal but i do not own a paypal account. when i contacted c...

GetHuman-alelaura's customer service issue with PayPal from October 2018

18759 similar
0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman-alelaura to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-alelaura's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-alelaura may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman-alelaura's own words
I was charged $***.** thru paypal but i do not own a paypal account. when i contacted customer service to dispute this and get my money back, they told me they did not have a name or any email address associated with my transaction. (in other words, they let someone purchase something from paypal without even so much as their first name). she then transferred me to disputes which placed me on hold for ** minutes before they hung up on me.
GetHuman-alelaura did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman-alelaura fixed the problem
We are waiting for GetHuman-alelaura to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid
Follow this issue
See how GetHuman-alelaura fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-alelaura
Oct 20th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 18759 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-alelaura started working on this issue
Oct 20th, 2018 9:30pm