I was charged $***.** thru paypal but i do not own a paypal account. when i contacted c...

GetHuman-alelaura's customer service issue with PayPal from October 2018

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The issue in GetHuman-alelaura's own words
I was charged $***.** thru paypal but i do not own a paypal account. when i contacted customer service to dispute this and get my money back, they told me they did not have a name or any email address associated with my transaction. (in other words, they let someone purchase something from paypal without even so much as their first name). she then transferred me to disputes which placed me on hold for ** minutes before they hung up on me.
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PayPal

Customer service issue
Reported by GetHuman-alelaura
Oct 20th, 2018 - a mon ago
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Not resolved
Seen by 2 customers so far
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GetHuman-alelaura started working on this issue
Oct 20th 9:30pm