Accidentally chose BUSINESS during verify identity, now the verify process is stuck in...
GetHuman1383111's customer service issue with PayPal from October 2018
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman1383111 to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1383111's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1383111 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman1383111's own words
Accidentally chose BUSINESS during verify identity, now the verify process is stuck in the business confirmation loop and asking for business docs, when I meant to do personal info. And there is no way back, even with logging out and in again.**I talked with CSR on phone who sent it to compliance, but they just sent me the generic e-mail response redirecting me to the identity dashboard.... which is stuck on Business confirmation still.**I have used Paypal for more than ** years with this account but now I am locked out? What the ****.
GetHuman1383111 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman1383111 fixed the problem
We are waiting for GetHuman1383111 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.