Accidentally chose BUSINESS during verify identity, now the verify process is stuck in...

GetHuman1383111's customer service issue with PayPal from October 2018

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The issue in GetHuman1383111's own words
Accidentally chose BUSINESS during verify identity, now the verify process is stuck in the business confirmation loop and asking for business docs, when I meant to do personal info. And there is no way back, even with logging out and in again.**I talked with CSR on phone who sent it to compliance, but they just sent me the generic e-mail response redirecting me to the identity dashboard.... which is stuck on Business confirmation still.**I have used Paypal for more than ** years with this account but now I am locked out? What the ****.
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Customer service issue
Reported by GetHuman1383111
Oct 20th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 1 customer so far
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GetHuman1383111 started working on this issue
Oct 20th, 2018 9:08pm