I have raised an issue with Paypal in resolution centre. I specifically said the item w...

GetHuman-robpowel's customer service issue with PayPal from August 2018

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The issue in GetHuman-robpowel's own words
I have raised an issue with Paypal in resolution centre. I specifically said the item was not as described.**The item purchased was a genuine BMW M Performance Spoiler with small laquer scratches.**What came was a non genuine item of poor quality with cracks everywhere and the corners missing. Unrepairable condition.**Now ive been told I need to return the item at my cost to get a refund?*Why should I have to pay for the return postage when the item is completely different to the item in the description.**If a canoe came instead would it have been down to me to return postage costs when its clearly different.**Please look at this in detail. If you need any evidence let me know.
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PayPal

Customer service issue
Reported by GetHuman-robpowel
Aug 28th, 2018 - 4 mons ago
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Seen by 2 customers so far
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GetHuman-robpowel started working on this issue
Aug 28th 7:14am