I received a letter from Convergent outsourcing, INC. They tell me that PayPal is attem...

GetHuman977764's customer service issue with PayPal from August 2018

Help with my PayPal issue
The issue in GetHuman977764's own words
I received a letter from Convergent outsourcing, INC. They tell me that PayPal is attempting to collect a debt that I owe you. The Account Nuber is *******************. The amount is $***.**. I have no idea what this is for. They tell me the account was open on May ** ****. I called your people, and they me I owe PayPal nothing. Is this a Scam on Convergent's part? Thank you for your help in this matter.
GetHuman977764 did not yet indicate what PayPal should do to make this right.
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PayPal

Customer service issue
Reported by GetHuman977764
Aug 11th, 2018 - 7 mons ago
I have an issue with PayPal too
Fixed
Seen by 14 customers so far
Similar issue to 10311 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman977764 started working on this issue
Aug 11th, 2018 12:07am
GetHuman977764 indicated the issue is not fixed yet.
Aug 11th, 2018 8:49am
GetHuman977764 indicated the issue is not fixed yet.
Aug 11th, 2018 9:43am
GetHuman977764 indicated the issue is not fixed yet.
Aug 12th, 2018 10:52am
GetHuman977764 indicated the issue is not fixed yet.
Aug 13th, 2018 12:25am
GetHuman977764 indicated the issue is not fixed yet.
Aug 13th, 2018 12:27am
GetHuman977764 indicated the issue is not fixed yet.
Aug 13th, 2018 12:30am
GetHuman977764 indicated the issue is not fixed yet.
Aug 13th, 2018 3:52pm
GetHuman977764 indicated the issue is not fixed yet.
Aug 15th, 2018 5:28pm