I'm not receiving money but customers are being charged

GetHuman973049's customer service issue with PayPal from August 2018

Help with my PayPal issue
The issue in GetHuman973049's own words
I am trying to accept money via PayPal ... I changed my email on the paypal account and now those who send me money are charged but I am not receiving that payment.**The receipt my customers receive has the old email address on it - even though PayPal has the new one.
I was on hold with "Customer Service" for * hours before I had to give up.*** hours
I want my money - and I want my customers to know they've paid me, and not someone else.
The website at PayPal
I have an issue with PayPal too
How GetHuman973049 fixed the problem
I called the number GetHuman offered and actually got a human! There was a real glitch with my account that could only be solved by speaking with someone.
Please help with my PayPal issue
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PayPal

PayPal
Customer service issue
Reported by GetHuman973049
Aug 9th, 2018 - a yr ago
I have an issue with PayPal too
Fixed
GetHuman973049 shared how to fix
Seen by 7 customers so far
Similar issue to 10042 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman973049 started working on this issue
Aug 9th, 2018 9:52pm
GetHuman973049 indicated the issue is not fixed yet.
Aug 9th, 2018 10:53pm
GetHuman973049 confirmed the issue is fixed. Hooray!
Aug 10th, 2018 10:52pm
GetHuman973049 confirmed the issue is fixed. Hooray!
Aug 12th, 2018 11:03pm