I received this email after ordering from Groupon*Groupon claims my payment is not vali...

GetHuman-kapteyn's customer service issue with PayPal from July 2018

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I received this email after ordering from Groupon*Groupon claims my payment is not valid.*Please explain**Thanks*Jul **, **** **:**:** PDT **Transaction ID: **CV*****DT******* *https:**www.paypal.com*myaccount*transaction*details**CV*****DT******* **Hello rkapteyn,**You authorized a transaction to Groupon Inc. Money won't leave your account until Groupon Inc processes your order.**Thanks for using PayPal. To see the full transaction details, log in to your PayPal account. Keep in mind, it may take a few moments for this transaction to appear.**Merchant:**Groupon Inc **https:**www.groupon.com*support *****-***-**** **Instructions to merchant:**You haven't entered any instructions. **Purchase Details**Description: Deal purchase **Unit price: $**.** USD **Qty: * **Amount: $**.** USD **Subtotal: $**.** USD **Total: $**.** USD **Payment: $**.** USD **Payment sent from: *****@***.com The final payment amount may change when the merchant completes the order. **Invoice ID: bbf****e-**c*-**c*-b*ed-*de**eea***b **Issues with this transaction?**You have *** days from the date of the transaction to open a dispute in the Resolution Center.**Questions? Go to the Help Center at www.paypal.com*help.**"ADDITIONAL INFORMATION"**You have the right to cancel a transaction for a full refund unless your designated recipient has already received the payment. However, since most PayPal payments are received within seconds, you may not be able to cancel your payment for a full refund once the payment is made. To determine whether your payment is eligible for cancellation, log in to PayPal.com, select the transaction in your transaction details, and select Cancel, or call PayPal Customer Service at ***-***-****. Disputes related to purchases are addressed in PayPal’s User Agreement.**Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click "Help" in the top right corner of any PayPal page or please contact us toll free at *-***-***-****.**You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click "My settings".
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PayPal

Customer service issue
Reported by GetHuman-kapteyn
Jul 27th, 2018 - 10 mons ago
I have an issue with PayPal too
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Seen by 5 customers so far
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last 4 digits of Social Security Number
ability to receive access code
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Timeline
GetHuman-kapteyn started working on this issue
Jul 27th, 2018 1:49am
GetHuman-kapteyn indicated the issue is not fixed yet.
Jul 28th, 2018 1:48pm
GetHuman-kapteyn indicated the issue is not fixed yet.
Jul 30th, 2018 11:26am
GetHuman-kapteyn indicated the issue is not fixed yet.
Aug 2nd, 2018 2:12am
GetHuman-kapteyn indicated the issue is not fixed yet.
Aug 13th, 2018 12:16am