An issue between PAYPAL and *Alison Finlay, ******@***.com*and *Oakland Heritage Allian...

GetHuman920265's customer service issue with PayPal from July 2018

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The issue in GetHuman920265's own words
An issue between PAYPAL and *Alison Finlay, ******@***.com*and *Oakland Heritage Alliance, ******@***.com**Between May **th and June **th someone at Paypal changed the account source for a recurring payment without my knowledge or authorization. **I first confronted Wells Fargo. They said it was PayPal that had instigated this problem. **This recurring charge is personal, and should never have been charged to the non-profit where I am on the Board and an officer. **I want the charge to the non-profit reversed, and charged as previously. *I want a letter of apology sent to the non-profit and to me with PayPal taking responsibility for this snafu. ***June **, ****: *Paid with*VISA x-*****You'll see "PAYPAL *SAFERCROCKE" on your card statement.*Manage Safer Crocker payments*Category*Associations*Transaction ID**GP******M******P**May **: *WELLS FARGO BANK NA x-*****Your backup is VISA x-*****Manage Safer Crocker payments*Category*Associations*Transaction ID**C*****************April ***Paid with*WELLS FARGO BANK NA x-*****Your backup is VISA x-*****Manage Safer Crocker payments*Category*Associations*Transaction ID**********G******W

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PayPal

Customer service issue
Reported by GetHuman920265
Jul 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 7764 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman920265 started working on this issue
Jul 26th, 2018 9:03pm