I have an issue with my account. The account I'm having issues with is a second account...

GetHuman-aliceisa's customer service issue with PayPal from June 2018

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The issue in GetHuman-aliceisa's own words
I have an issue with my account. The account I'm having issues with is a second account was set up as an alternative or back up to my main account and is being used as my eBay linked account. The problem is it has had money put in by eBay buyers but I've no way of accessing it. The problem is with my verification methods. Each time I have tried to log in I cannot due to forgotten password issues so I've gone through to set a new one and it just keeps asking me to accept a Phone call as a *nd verification method after the email is confirmed. Email is fine but the phone number is an old one and because I can't access the account, I can't update
GetHuman-aliceisa did not yet indicate what PayPal should do to make this right.
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Customer service issue
Reported by GetHuman-aliceisa
Jun 8th, 2018 - a yr ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 453 others
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GetHuman-aliceisa started working on this issue
Jun 8th, 2018 8:40pm