I have an issue with my account. The account I'm having issues with is a second account...
GetHuman-aliceisa's customer service issue with PayPal from June 2018
Help with my PayPal issue
First: share to improve GetHuman-aliceisa's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-aliceisa to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-aliceisa may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman-aliceisa's own words
I have an issue with my account. The account I'm having issues with is a second account was set up as an alternative or back up to my main account and is being used as my eBay linked account. The problem is it has had money put in by eBay buyers but I've no way of accessing it. The problem is with my verification methods. Each time I have tried to log in I cannot due to forgotten password issues so I've gone through to set a new one and it just keeps asking me to accept a Phone call as a *nd verification method after the email is confirmed. Email is fine but the phone number is an old one and because I can't access the account, I can't update
GetHuman-aliceisa did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman-aliceisa fixed the problem
We are waiting for GetHuman-aliceisa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.