I used the pic art app,and wanted to try it for a month, before I knew it the $*.** tu...

GetHuman-krcdchr's customer service issue with PayPal from May 2018

12 views
 | 
545 similar
 | 
0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman-krcdchr to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-krcdchr's own words
I clicked on buy now, not realizing that it was not going to give me a chance to confirm anything, then all the sudden it said I pad $**. I just wanted to try for a month at *.** a month, then cancel if I didn’t like it. ... I used the pic art app,and wanted to try it for a month, before I knew it the $*.** turned I to $**.**. I didn't want a whole year. Want a refund please. Can't find a number for merchant. I tunes won't refund. Please help. I don't like the app at all.
I don’t see a way to contact these people, and I went through iTunes and they said I wasn’t eligible for a refund. I did this less than ** hours after accidentally ordering a while year. I just don’t care for this particular app.
I would like a full refund.
I expected to be brought to a page and given a chance to fill out some information, not that by pressing * button to pay the the whole year up front. I just wanted to try it. I did all this from the app. I downloaded .
No just going through PayPal, because I don’t know how to get in contact with the merchant.
I have an issue with PayPal too
How GetHuman-krcdchr fixed the problem
We are waiting for GetHuman-krcdchr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-krcdchr fixes it.
This email address isn't valid

PayPal

picArt
Customer service issue
Reported by GetHuman-krcdchr
May 30th, 2018 - 2y ago
I have an issue with PayPal too
Fixed
Seen by 12 customers so far
Similar issue to 545 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-krcdchr started working on this issue
May 30th, 2018 8:30am
GetHuman-krcdchr shared this issue with others over email
May 30th, 2018 8:31am
GetHuman-krcdchr indicated the issue is not fixed yet.
May 30th, 2018 2:54pm
GetHuman-krcdchr indicated the issue is not fixed yet.
May 31st, 2018 11:09am
GetHuman-krcdchr indicated the issue is not fixed yet.
Jun 3rd, 2018 7:16am