I want to be removed from the whole site, my profile removed and any charges to my cred...

GetHuman-terrybet's customer service issue with Ourtime.com from October 2019

Help with my Ourtime.com issue
The issue in GetHuman-terrybet's own words
I want to be removed from the whole site, my profile removed and any charges to my credit card no longer charged.

GetHuman-terrybet did not yet indicate what Ourtime.com should do to make this right.

How GetHuman-terrybet fixed the problem
I called Customer Service and talked to a guy and explained the issue and he said that they would remove the profile and no further charges to the credit card. A day later (yesterday) I get a notice they are charging my card some $*** dollars more for something I did not authorize or order. I am waiting to see if the credit card is charged and will dispute the charge. I can't believe companies are allowed to do this to people and the stress they cause is not worth it. I will be very careful, if I ever charge anything on line on my credit card again. As far as info needed I had to have my phone *, credit card* and of course, my name. They handled it from there. I hope.
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Ourtime.com

Customer service issue
Reported by GetHuman-terrybet
Oct 16th, 2019 - 2 years ago
Fixed
GetHuman-terrybet shared how to fix
Seen by 14 customers so far
Similar issue to 12632 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-terrybet started working on this issue
Oct 16th, 2019 11:54am
GetHuman-terrybet confirmed the issue is fixed. Hooray!
Oct 21st, 2019 12:35pm
GetHuman-terrybet confirmed the issue is fixed. Hooray!
Oct 22nd, 2019 12:29am
GetHuman-terrybet confirmed the issue is fixed. Hooray!
Oct 23rd, 2019 4:08pm
GetHuman-terrybet confirmed the issue is fixed. Hooray!
Oct 26th, 2019 3:18pm

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