I want to be removed from the whole site, my profile removed and any charges to my cred...
GetHuman-terrybet's customer service issue with Ourtime.com from October 2019
Help with my Ourtime.com issue
The issue in GetHuman-terrybet's own words
I want to be removed from the whole site, my profile removed and any charges to my credit card no longer charged.
GetHuman-terrybet did not yet indicate what Ourtime.com should do to make this right.
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How GetHuman-terrybet fixed the problem
I called Customer Service and talked to a guy and explained the issue and he said that they would remove the profile and no further charges to the credit card. A day later (yesterday) I get a notice they are charging my card some $*** dollars more for something I did not authorize or order. I am waiting to see if the credit card is charged and will dispute the charge. I can't believe companies are allowed to do this to people and the stress they cause is not worth it. I will be very careful, if I ever charge anything on line on my credit card again. As far as info needed I had to have my phone *, credit card* and of course, my name. They handled it from there. I hope.
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