Ourtime.com Customer FAQ

With a free account on Ourtime.com, you can send interests to other members to show you're interested, but direct messaging is typically reserved for paid members. Consider upgrading your account if you want to send messages directly.

To delete your profile on Ourtime.com, log in to your account, go to your account settings, and look for the option to deactivate or delete your profile. Follow the prompts to complete the deletion process. If you encounter any issues, be sure to check the help section for specific guidance related to your account type.

If your access to your Ourtime account has been blocked, it may be due to various reasons such as suspicious activity or violations of terms. You can follow the provided steps on the site to recover access. It's important to check for any emails from Ourtime regarding your account status and follow their instructions. You’ll find the most up-to-date contact information on this page if you need further assistance.

You can find your account settings by logging into your Ourtime.com profile. Once logged in, look for the account or profile icon, usually located in the top right corner. Click on it, and you should see a menu that includes options for managing your account settings.

If you're not receiving the password reset email, please check your spam or junk folder to ensure it hasn't been filtered there. Additionally, confirm that you entered the correct email address associated with your account. If the issue persists, ensure that your email provider isn’t blocking messages from Ourtime.com.