I am logged in. I know my p***word. System is asking for p***word to old email addres...

GetHuman-ksandayr's customer service issue with Ourtime.com from June 2018

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Help with my Ourtime.com issue
Before contacting them, items GetHuman-ksandayr may need:
Email on Account, Username, Password, and Name of Account Holder
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The issue and preferred resolution, in GetHuman-ksandayr's own words:
I am logged in. I know my p***word. System is asking for p***word to old email address in order to get to my profile so I can log out. What is going on?
I trust that Ourtime.com will make this right and come up with a resolution that is fair.
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Ourtime.com

Customer service issue
Reported by GetHuman-ksandayr
Jun 24th, 2018 - 2 mons ago
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GetHuman-ksandayr started working on this issue
Jun 24th 8:13pm